Who we are

A CHOICE : Surikathe is the preferred partner of companies for the design, implementation and optimization of resources and services related to the ServiceNow solution.
AN EXPERTISE : Surikathe’s strong choice to be the exclusive integrator of the ServiceNow solution guarantees our customers high level expertise, numerous recognized experiences and deep and up-to-date knowledge of the solution.
AN ADVISOR : To take advantage of the potential of ServiceNow, Surikathe has also developed a set of skills, methods and tools to support companies throughout the implementation process and management of the ServiceNow solution.
A VISION: Based on its many experiences Surikathe has defined an out of the box oriented implementation strategy and aligned with best implementation practices.
  • Our clients are unique and we are listening

Our Services

Our services for ESM and

High Added Value Services

  • Strategic ESM Advisory Assistance
  • Business & Customer Needs Alignment
  • System configuration Assessment
  • Standard Deviation Audit and Impact Analysis
  • Business Process Design & Change Management
  • Business Performance Improvement

Integration Services

  • Platform Administration and Support Services (incl. ServiceDesk)
  • Implementation Management Services (incl. Project Management)
  • Application design & realization and Software Integration Management Services (incl. interfaces)
  • ServiceNow licenses Management
  • Training & User assistance
  • Monitoring (incl. dashboards) and Reporting

Standard Packages

  • Quick Start
  • Solution upgrade Services (incl. release management)
  • Solution Assessment Services (incl. OoTB remediation protocol)
  • Basic Service Catalog Configuration and Management
  • ESM End User Portal (user experience transformation)
  • Mobile Digital Transformation
On top of our ServiceNow specialists, we can rely on Chiefs on Demand platform to find the best team for each job and situation. www.Chiefsondemand.com
  • It is always the client’s decision

Contact

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